Privacy Policy

Last Updated: [Insert Date]

Welcome to OASE Sales Store (“we”, “our”, or “us”) at aquarariumgear.com. We specialise in providing premium aquatic products including pond liners, aquarium systems, and water feature accessories to enthusiasts worldwide (excluding certain Asian countries and remote locations).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our high-quality aquatic products. Please read this policy carefully. By accessing our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service to aquatic enthusiasts like you:

Personal Data

When making purchases of our pond liners, aquarium equipment, or accessories, we may ask you to provide:

• Contact information (name, email address, phone number)
• Shipping and billing addresses
• Payment details (processed securely through our payment gateways)
• Purchase history and preferences (e.g., EPDM liner thickness preferences, aquarium size interests)

Usage Data

We automatically collect information about how you interact with our aquatic product offerings:

• IP address and browser type
• Pages visited (e.g., pond liner product pages, aquarium filter sections)
• Time spent on pages related to specific aquatic products
• Device identifiers and characteristics

2. How We Use Your Information

Your information helps us provide the best possible service for your aquatic needs:

• Process transactions for pond liners, aquarium systems, and accessories
• Provide customer support for aquatic product inquiries
• Improve our product offerings and website experience
• Send order confirmations and shipping updates
• Communicate about promotions or new aquatic products (with your consent)
• Prevent fraud and enhance security for all transactions
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

Service Providers

We may employ third-party companies to facilitate our aquatic business operations:

• Payment processors (Visa, MasterCard, PayPal, JCB)
• Shipping carriers for delivering pond liners and aquarium equipment
• Analytics providers to understand customer interest in aquatic products

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Storage and Security

We implement appropriate measures to protect your aquatic shopping experience:

• All transactions are encrypted using SSL technology (same security used for payment processing)
• Payment details are processed by PCI-compliant services and not stored on our servers
• Regular security assessments of our systems
• Data retention only as long as necessary for aquatic product support and legal requirements

5. Your Data Protection Rights

Depending on your location, you may have rights including:

• Access to your personal data we hold
• Correction of inaccurate information (especially important for shipping aquatic products)
• Deletion of your data when no longer needed
• Objection to processing related to aquatic product marketing
• Withdrawal of consent for communications

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your experience with our aquatic products:

• Essential Cookies: Necessary for processing orders of pond liners and aquarium equipment
• Preference Cookies: Remember your aquatic product preferences
• Analytics Cookies: Understand how customers interact with our aquatic product pages
• Marketing Cookies: Show relevant aquatic product advertisements (with consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your information may be transferred to and maintained on computers located outside your country. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our aquatic products are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy as we expand our aquatic product offerings. We will notify you of any changes by posting the new policy on this page.

10. Contact Us